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Shazmar.com watches and giftsFrequently asked questions on shipping and warranty about our watches and gifts.Q1:) Do you ship your watch and gift items internationally. A:) Yes we do to most countries, however we do have restrictions on some countries, due to the high incidence of fraud, please inquire about your country Q2:) How do you ship your watches and gifts. A:) We use Australia Post Eparcel services. Q3:) Are your items covered by a warranty A:) Yes all our watches and gifts are covered by either a manufacturers warranty or our own exchange warranty. Q4:) Are your items insured during transit A:) Yes all are covered by Australia posts shipping insurance Q5:) Can you ship my watch or gift directly to a friend, without sending it to me first A:) Yes however if you are paying by credit card we will only ship to the billing address that is registered to that credit card, payment would have to be by cash direct bank deposit for this method of shipment, this is due to the high incidence of credit card fraud. Q6:) Can I change my mind after I have received goods and get a refund, A:) No please choose carefully, our description and images on our websites are accurate, it is your responsibility to ensure you buy the right item, we are always available to assist if you need more information prior to us shipping your watch or gift item. Q7:) Do you offer a shipping discount for shipment of multiple items. A:) Yes we do, we will advise of the discounted shipping charge prior to dispatching your watches or gifts Q8:) How long will it take for my watch or gift to arrive. A:) We generally ship your items within 24 hours from receipt of cleared payment, depending on your location you should receive your item within 7 days maximum from then, however please note that this does not apply to peak seasons such as Christmas and Easter, as all delivery services generally take longer during those periods, please ensure you order your watch and gift items early during those peak seasonal periods. Do you have a question not answered above, please contact us and we will answer it for you. Click here now to send us your Question
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